Roof Experts NI is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and mailing address.
• Technical Data: IP address, browser type, and usage data from your interactions with our website.
• Service-Related Information: Information related to the services you request, including roof repairs, solar panel installations, and inquiries.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide the services you request (roofing repairs, installations, etc.).
• To respond to your inquiries and provide customer support.
• To send you promotional offers, newsletters, and updates (only with your consent).
• To improve the functionality and user experience of our website.

3. Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

• Consent: We process your personal information when you give consent (e.g., when subscribing to newsletters).
• Contractual Necessity: To fulfill a contract you have entered into with us for services.
• Legitimate Interests: To improve our services and communicate with you in a way that is beneficial to both parties.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners to facilitate the delivery of services (e.g., contractors, suppliers), but only where necessary and in accordance with GDPR regulations.

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All information you provide to us is stored on secure servers.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal information we hold about you.
• Correct any inaccuracies in your personal data.
• Request the deletion of your personal data.
• Withdraw consent for processing, where applicable.
• Object to or restrict processing under certain circumstances.

To exercise these rights, please contact us using the details below.

7. Cookies

We use cookies to improve your experience on our website. Cookies help us remember your preferences and improve our site’s functionality. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:

Email: info@roofexpertsni.uk
Phone: +44 345 5678
Postal Address:
98 Alexander Avenue,
Belfast, BT1 2XX,
Northern Ireland